TECHNICAL SUPPORT
Below you will find Service Notes which highlight various aspects related to safety and the servicing of Quantum Design systems, as well as Application Notes which provide further detailed training on specific measurements.
Recently Added:
- Recommendations for Avoiding Blocked Helium Impedances (1/12) - 1070-315
- Exhaust O-Ring Damage Causing Leaks into the Helium Bath (12/11) - 1500-225
- Routine Outdoor Helium Compressor Maintenance Instructions (11/11) - 1201-022
- Power Failures and Condensation on the SVSM (10/11) - 1500-224
- In Response to a Planned Power Outage: PPMS EverCool II Shut Down and Re-Start Procedure (10/11) - 1099-412
- Sample Chamber Flooding: How to Lower the Consumption of Helium Gas (10/11) - 1099-411
- High Voltage Fuses Failure: Troubleshooting and Replacement (10/11) - 1099-410
MPMS®
MPMS Service Notes
General System
- Quantum Design's Printer Recommendations (10/09) - 1014-301
- EverCool™ Maintenance on Outdoor Compressors (9/09) - 1099-206
- Upgrading National Instruments 488.2 Drivers from Version 1.70 to 2.10 (1/04) - 1070-811
- Maintenance and Troubleshooting Guide for Customer's Computers (11/03) - 1014-826
- In Response to a Scheduled Power Outage: MPMS with MultiVu (7/01)
- Initial Installation Instructions for the Reciprocating Sample Option (RSO) (1/01) - 1090-301
Tests and Procedures for Electronics Cabinet
- Replacing the EPROM on the 1802 (10/05) - 1014-816
- Replacing the Hardware Configuration Option EPROM on the 1822 (10/05) - 1014-806
- Testing for RSO Transport-SQUID Signal Coupling (3/04) - 1090-310
- 17 Bit Digitizer Board Replacement and Use (1/03) - 1014-812
- Overheating in the Non-XL MPMS Electronic Cabinet Console (3/01) - 1048-401
- Magnet Controls and Kepco Troubleshooting (1/01) - 1014-401
- Installing the RSO Grounding Strap for MPMS-XL Cabinets (11/00) - 1090-201
- Checking Voltage Levels on the 1822 Controller (5/99) - 1014-807
Tests and Procedures for Probe
- Recommendations for Avoiding Blocked Helium Impedances (1/12) - 1070-315
- Removing and Installing the Sample Tube (10/05) - 1014-305
- High-Powered Impedance Test (11/00) - 1014-308
- Installing and Using the RSO Airlock (11/00) - 1090-302
- Impedance Tube Blockage Test and Repair (9/95) - 1014-303
MPMS Application Notes
General System
- Stray Magnetic Fields and Quantum Design Cryostats (1/08) - 1070-204
- Palladium Reference Samples (4/05) - 1041-001
- Removing and Installing the Sample Tube (10/01) - 1014-305
- Sample Tube Resistance (11/00) - 1014-312
- Color-Coded Cables (11/00) - 1014-205
- Oxygen Contamination (3/97) - 1014-210
- Fundamentals of Magnetism and Magnetic Measurements
by Mike McElfresh, Purdue University
Featuring Quantum Design's Magnetic Property Measurement System (MPMS)
(PDF, 8.7 MB) - Effects of Magnetic Field Uniformity on the Measurement of Superconducting Samples
by Mike McElfresh and Shi Li of Purdue University
and Ron Sager of Quantum Design
Measurement Techniques
- Measuring Large Moment Samples in the Magnetic Property Measurement System (MPMS) (8/03) - 1014-824
- Using the New MPMS MultiVu™ Multiple Measure Sequence Command (10/02) - 1014-825
- Subtracting the Sample Holder Background from Dilute Samples (4/02) - 1014-213
- Sample Mounting Considerations (11/01) - 1014-201
- Verifying Absolute Sensitivity in the MPMS (11/01) - 1014-822
- Loading a Frozen Solution into the MPMS for Low Temperature Measurements (6/01) - frozen
- The Regression Value Algorithm (1/01) - 1014-214
- Connecting a Straw Adapter to the Standard Transport Rod (11/00) - 1014-819
- Outline of Data Regression Routines (11/00) - 1014-203
- Procedures for Achieving Low Temperature, No Overshoot Temperature Control (11/00) - 1014-211
Magnetic Field Control
- Remnant Fields in MPMS Superconducting Magnets (1/01)- 1014-208
- Improvements in Magnet Hysteresis Charging Mode (12/01) - 1014-823
- Characterization of Magnet Noise in Superconducting Magnets When Charging the Magnetic Field in Unidirectional Steps (11/00) - 1014-820
- Setting Small Fields Using the AC Option or the Ultra Low Field Option (11/00) - 1014-212
- Variation of Magnetic Field Over the Scan Length (3/97) - 1014-204
Options
- Fiberoptic Sample Holder (FOSH): Characteristics and Uses (6/03) - 1056-201
- AC Susceptibility (12/02) - 1078-201
- Transverse Detection System (11/00) - 1014-202
- Environmental Magnetic Shield - Option M107 (11/00) - 1014-209
MPMS SQUID VSM
MPMS SQUID VSM Service Notes
- Recommendations for Avoiding Blocked Helium Impedances (1/12) - 1070-315
- Exhaust O-Ring Damage Causing Leaks into the Helium Bath (12/11) - 1500-225
- Power Failures and Condensation on the SVSM (10/11) - 1500-224
- Quantum Design's Printer Recommendations (10/09) - 1014-301
- Installation Requirements: Quantum Design MPMS SQUID VSM System (3/09) – 1500-005
- Installation Requirements: Quantum Design MPMS SQUID VSM EverCool System (3/09) – 1507-005
- Nitrogen Exhaust Plugged (5/08) – 1500-203
MPMS SQUID VSM Application Notes
- Getting Started with Visual Basic Scripting in MultiVu (Zip File of Training Sequences) (1/12) - 1070-209
- SVSM Measurement Best Practices Amplitude: "Going Big" (5/11) – 1500-013
- VSM Sample Mounting Techniques (11/10) - 1096-306
- Accuracy of the Reported Moment: Sample Shape Effects (11/10) – 1500-015
- High Temperature AC Measurements in the SVSM (8/10) – 1505-001
- SVSM User Training and Example Sequences (Zip File of Training Sequences) (7/10) – 1500-012
- Accuracy of the Reported Moment: Axial and Radial Sample Positioning Error (6/10) – 1500-010
- Using SQUID VSM Superconducting Magnets at Low Fields (5/10) – 1500-011
- Description of SVSM Measurement Data File Columns (5/10) – 1500-008
- Mounting Samples Loosely Causes Moment Noise in VSM Measurements (5/10) – 1500-009
PPMS®
PPMS Service Notes
General System
- Routine Outdoor Helium Compressor Maintenance Instructions (11/11) - 1201-022
- In Response to a Planned Power Outage: PPMS EverCool II Shut Down and Re-Start Procedure (10/11) - 1099-412
- Sample Chamber Flooding: How to Lower the Consumption of Helium Gas (10/11) - 1099-411
- High Voltage Fuses Failure: Troubleshooting and Replacement (10/11) - 1099-410
- Quantum Design's Printer Recommendations (10/09) - 1014-301
- EverCool Maintenance on Outdoor Compressors (9/09) - 1099-206
- Backup Power for Model 6000 Memory (2/08) - 1014-827
- Bent Pins Inside the Sample Chamber (2/08) - 1070-311
- Overheating of the Red Lemo Magnet Connector Cable (3/06) - 1070-206
- In Response to a Power Outage: PPMS with MultiVu and PPMS EverCool (2/06) - 1078-300
- Initial Cool Down of the EverCool Dewar (9/04) - 1095-308
- Configuration Download Instructions (4/04) - 1070-803
- Upgrading National Instruments 488.2 Drivers from Version 1.70 to 2.10 (1/04) - 1070-811
- Maintenance and Troubleshooting Guide for Customer's Computers (11/03) - 1014-826
- Helium Transfer for PPMS; First-time Fill (7/03) – 1070-602
- Helium Transfers on the Cold Dewar (1/01) - 1070-601
Tests and Procedures for Electronics Cabinet
- Installing the H-plate Magnet Power Supply (6/01) - H-plate
- Test of Internal Flow Sensors (1/01) - 1070-303
- Testing the Neck and Block Drivers (1/01) - 1070-304
- Diaphragm Pump Rebuild and Upgrade (11/00) - 1085-301
Tests and Procedures for Probe
- Recommendations for Avoiding Blocked Helium Impedances (1/12) - 1070-315
- Verifying the Calibration of the Magnetic Field in the PPMS (11/05) - 1084-309
- Replacing the Sample Chamber (1/01) - 1070-307
- Testing the Neck and Block Heater Resistances (1/01) - 1070-305
- PPMS Test for a Plugged Impedance (5/99) - 1070-306
Tests and Procedures for Options
- Operating Guidelines for the Motor Module used for VSM (6/10) - 1096-307
- Changing the Vibration Frequency of the VSM (6/10) - 1096-304
- Cleaning the ACMS Coilset for Optimal Data (6/04) - 1084-303
- Changing the EPROM for the Turbo-Pump Controller in the Helium-3 Option (4/04) - 1092-204
- Modifying Cryopumps Installed with EverCool Systems (02/04) - 1083-201
- Cautions for Working with ACMS Coilsets at High Temperatures (6/03) - 1084-308
- Cleaning the ACMS Sample Transport Assembly (11/00) - 1084-601
- Installation Verification Procedure for the Horizontal Rotator Option (11/00) - 1384-701
PPMS Application Notes
General System
- Getting Started with Visual Basic Scripting in MultiVu (Zip File of Example Macros) (1/12) - 1070-209
- Method for Ensuring Monotonic Cooling of Samples to Temperatures near 2K in the PPMS (6/11) - 1070-300
- Magnet Charging Guidelines in the PPMS® (8/09) - 1070-208
- Using PPMS Superconducting Magnets at Low Fields (6/09) - 1070-207
- Stray Magnetic Fields and Quantum Design Cryostats (1/08) - 1070-204
- Magneto-Resistance Calibration Wizard for Cernox Thermometers on the User Bridge (2/06) - 1078-202
- Reading and Creating Calibration Tables for Sensors (1/06) - 1070-808
- Interfacing Third Party Instruments to the PPMS Software Environment (4/02) - 1070-202
- Magnetic Force Bending PPMS Probe Causes Temperature Control Problems (6/01) - AR10
- Cause and Effects of Common-Mode Leakthrough (11/00) - 1584-201
- Distorted Low-Level Signal Readback of AC Signals in the PPMS in the Temperature Range 25-35 K due to Inconel Mitigation of Inductive Cross Talk (7/00) - AR04
- Inductive Cross-Talk during Alternating Current Measurements: Guidelines for Sensitive Measurements (5/99) - 1584-202
Heat Capacity
- PPMS Vertical Puck (1/11) – 1085-156
- Improved Method for Determining Heat Capacity in Large Magnetic Fields (1/04) - 1085-154
- Anomalously Low Heat Capacity Below 1K (5/02) - 1085-151
- Non-smooth Specific Heat Between 200 K and 300 K due to Anomalous Specific Heat of Apiezon N-grease (5/02) - 1085-152
- The Heat Capacity of the Addenda is a Function of Magnetic Field Below 10 Kelvin (6/01) - AR01
- Scatter in Heat Capacity Data Below 2 K Due to Vibration of Heat Capacity Platform (6/01) - AR09
- Oscillations in the PPMS Heat Capacity Measurements with Helium-3 in a Magnetic Field (6/01) - AR03
- Helium Cryopumped on Heat Capacity Sample Causes Peak in Low Temperature Heat Capacity (6/01) - AR02
ACMS
- Measurement of Electrical Resistivity Without Contact Using the ACMS Option (12/09) - 1084-306
- Format of ACMS Measurement Data Files (08-08) - 1084-311
- ACMS DC Analysis Centering Techniques: Linear vs. Nonlinear Mode (06/06) - 1084-310
- Using the ACMS Coil Set with an Antistatic Shield (06/04) - 1084-202
- AC Susceptibility (12/02) - 1078-201
- The ACMS Image Effect (11/00) - 1084-305
AC Transport
- Format of AC Transport Measurement Data Files (1/09) - 1084-403
- AC Transport "Constant Current" vs. "Low Impedance" Modes (6/07) - 1084-402
Resistivity
- Using the PPMS Resistivity Option in Voltage Mode (8/10) - 1076-303
- Performing Van der Pauw Resistivity Measurements (3/07) - 1076-304
VSM
- VSM Sample Mounting Techniques (11/10) - 1096-306
- Sample Centering and Temperature-Dependent Magnetization Measurements using the PPMS® VSM (6/10) - 1096-305
- Mounting Samples Loosely Causes Moment Noise in VSM Measurements (9/04) - 1096-303
- Performing VSM Measurements in PPMS High-Field (14-T or Higher) Magnets (11/03) - 1096-301
EverCool™
- Magnet Ramping Guidelines for an EverCool Dewar (3/05) - 1099-205
Custom Measurements
- Magnetometry by Means of Hall Micro-Probes in the Quantum Design PPMS (2/08) - 1084-701
VersaLab™
VersaLab Service Notes
- Quantum Design's Printer Recommendations (10/09) - 1014-301
Tests and Procedures for Options
- Operating Guidelines for the Motor Module used for VSM (6/10) - 1096-307
- Changing the Vibration Frequency of the VSM (6/10) - 1096-304
VersaLab Application Notes
General System
- Getting Started with Visual Basic Scripting in MultiVu (Zip File of Example Macros) (1/12) - 1070-209
VSM
- Sample Centering and Temperature-Dependent Magnetization Measurements using the PPMS VSM (6/10) - 1096-305
- VSM Sample Mounting Techniques (11/10) - 1096-306
- Mounting Samples Loosely Causes Moment Noise in VSM Measurements (9/04) - 1096-303
Heat Capacity
- PPMS Vertical Puck (6/10) – 1085-156
- Non-smooth Specific Heat Between 200 K and 300 K due to Anomalous Specific Heat of Apiezon N-grease (5/02) - 1085-152
Laboratory SQUIDs
Laboratory SQUIDs Application Note
- Coupling Magnetic Signals to a SQUID Amplifier (10/01) - 1052-202
General Support
QD TeamViewer
- QD TeamViewer (.zip file, 3.9MB)
Packing Instructions
Newsletter Archive
Issue 8, Quantum States Fall 1999
- QD releases the Helium-3 System option for the PPMS
- QD releases the MPMS EverCool System
Issue 7, Quantum States Spring 1998
- Measurements of Electrical Resistivity without Contact Using the ACMS
- Quantum Design Releases Heat Capacity Option for PPMS
Issue 6, Quantum States Spring 1997
- A High Sensitivity Tool: The Miniaturized Piezoresistive Torque Magnetometer
- NSF's MRS BC Program: An Experiment in New Ways of Conducting Materials Research
Issue 5, Quantum States Fall 1995
- Thermal Wave Susceptometry & Contactless Magnetometry Using the Sample Illumination System for the MPMS
- Interview with Dr. Neal Lane
Issue 4, Quantum States Winter 1994
- Subtracting the Sample Holder from Diluted Samples
- Interview with John Clem
- Single-Sided NMR
The following issues are available from Quantum Design upon request:
Issue 3, Quantum States Summer 1993
- Interview with Dr. John Gibbons
- NMR-NOR Systems with SQUID Detection
- MPMSAlgorithms: How to Choose the Right One
Issue 2, Quantum States Fall 1992
- Hysteresis in M vs. T
- Novel Applications of DC SQUID Systems
- Interview with John Hopps
- Interview with Art Ramirez
Issue 1, Quantum States Summer 1992
- AMPP Funding
- Profile: Jim Thompson
